HIPAA Notice of Privacy Practices

Effective Date: October 7, 2024

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

1. Our Commitment to Your Privacy

Docline is committed to protecting your health information. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices.

2. How We May Use and Disclose Your Health Information

2.1 Treatment

We may use and disclose your health information to provide, coordinate, or manage your healthcare and related services. This includes consultation between healthcare providers regarding your treatment.

2.2 Payment

We may use and disclose your health information to obtain payment for services. This may include sharing information with your insurance company or billing services.

2.3 Healthcare Operations

We may use and disclose your health information for healthcare operations purposes, including quality improvement, training, and business planning.

3. Uses and Disclosures That Require Your Authorization

Other uses and disclosures of your health information will be made only with your written authorization, including:

  • Marketing communications
  • Sale of your health information
  • Psychotherapy notes (with certain exceptions)
  • Most uses and disclosures of genetic information

4. Your Rights Regarding Your Health Information

4.1 Right to Access

You have the right to inspect and obtain a copy of your health information that we maintain in your designated record set.

4.2 Right to Amend

You have the right to request that we amend your health information if you believe it is incorrect or incomplete.

4.3 Right to an Accounting of Disclosures

You have the right to receive a list of certain disclosures we have made of your health information.

4.4 Right to Request Restrictions

You have the right to request restrictions on certain uses and disclosures of your health information.

4.5 Right to Request Confidential Communications

You have the right to request that we communicate with you about health matters in a certain way or at a certain location.

4.6 Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this notice, even if you have agreed to receive it electronically.

5. Breach Notification

In the event of a breach of your unsecured health information, we will notify you as required by law.

6. Changes to This Notice

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint.

8. Contact Information

For more information about our privacy practices, to exercise your rights, or to file a complaint:

Privacy Officer

Docline Inc.

Email: privacy@docline.com

Phone: 1-800-DOCLINE

9. Additional State Requirements

Some states have additional privacy protections. If you reside in a state with stricter privacy laws, those laws also apply to your health information.